For Refugee Claimants

Important: Multi-Agency Partnership (MAP) does not provide services directly to refugee claimants. In addition, MAP does not sponsor refugees or advocate on specific cases.

If you are seeking information on claiming refugee status in Canada, you should visit these websites:

  • Legal Aid BC – Apply for legal representation if you are unable to pay for a lawyer to help you with your refugee case.
  • My Refugee Claim – Navigate the My Refugee Claim website. Your journey through Canada’s refugee protection process will be your very own. But there are important steps that all refugee claimants must take. Use the eight sections of this website to find where you are at in the process, learn what you must do, and prepare for what is next.
  • My Refugee Claim Orientation Booklet
  • Refugee Hearing Ready Tours – Hearing Ready Tours educate and support refugee claimants as they prepare for their refugee hearing. You can sign up for a free online Hearing Ready Tour from anywhere in Canada.
  • Appeal Ready Tours –  Appeal Ready Tours help refugee claimants and appellants understand the appeal process if they get a negative decision on their refugee claim.
BC CHARMS https://refugeeclaimbc.com

BC CHARMS Refugee Claimant Navigation Website

https://refugeeclaimbc.com/

What is the BC CHARMS Refugee Claimant Navigation Website? 

The BC CHARMS Refugee Claimant Navigation Website is the place to go for useful resources and services for Refugee Claimants when they arrive in British Columbia, Canada. This website also connects Refugee Claimants with Settlement Workers to receive information regarding settlement services and the refugee claim process. 

 What can Refugee Claimants find on the BC CHARMS Navigation Website? 

  • Key Contacts
  • Top Tips
  • Legal
  • Housing
  • Health & Emergency
  • Wi-Fi & Connectivity
  • Food & Clothing 

The website is available in many languages – connect with the link or this QR code:

Welcome to British Columbia. Are you a refugee claimant that needs help? Start Here

If you are in the process of claiming refugee status and are currently in BC, then our MAP members will be able to help you in your community. You can find the closest agency to you here: